Shipping policy
Shipping Policy
At Savage Boho Studio, we take great pride in handcrafting each item with care and attention to detail. As many of our products are custom-made or made-to-order, we aim to ensure that every piece meets your expectations before it reaches you.
Processing Time:
All orders will be processed and shipped within 3-5 business days from the date of order. This allows us the time to handcraft your order and ensure it is packaged safely for delivery.
Please note, as many of our products are made-to-order, you will receive photos for approval of your custom item(s) before we proceed with shipping. If your approval is delayed or if there are revisions requested, it may extend the processing time. We will do our best to ensure timely delivery, but please consider this when placing your order.
Shipping Rates:
Domestic (Australia):
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- Standard Shipping: $11.60
- Express Shipping: $16.80
- Free Shipping: Orders over $150
International Shipping:
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- Flat Rate: $28
Shipping costs will be calculated and displayed at checkout based on your delivery location and shipping method. Please note that any customs fees, taxes, or import duties for international orders are the responsibility of the buyer.
Shipping Methods:
We use a variety of trusted shipping carriers to ensure your order reaches you in a timely manner. We will provide a tracking number once your order has been shipped.
Domestic Shipping (Australia):
Standard shipping typically takes 2-8 business days. Expedited shipping options are available at an additional cost at checkout and typically take 1-4 business days.
International Shipping:
We do offer international shipping. Shipping times vary depending on your location but generally take 6-27 business days. Please note that any customs fees, taxes, or import duties are the responsibility of the buyer and are not included in the shipping cost.
Order Tracking:
Once your order has been dispatched, you will receive an email notification with tracking information so you can track your package every step of the way.
Shipping Delays:
Please note that during busy periods, or due to circumstances beyond our control (such as weather, holidays, or carrier delays), shipping times may vary. We appreciate your understanding and patience during these times.
Packaging:
We are committed to ensuring that your order arrives in perfect condition. All items are carefully packaged in eco-friendly materials to minimize environmental impact while keeping your purchase safe during transit.
Lost or Damaged Items:
If your order is lost or damaged during shipping, please contact us immediately at donna@savagebohostudio.com with your order details and we will assist you in resolving the issue as quickly as possible.